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You may not export any products purchased at the Apple Online Store. Also, there are thousands of Apple Authorized Resellers who may offer additional shipping options and can help you discover the Apple product that's right for you. There are more than 30 Apple Online Stores in countries or regions around the globe.

We do not ship to freight forwarders. If you would like to purchase Apple products from outside Canada, please see our International Store Directory to find out if an Apple Online Store serves your country or region.

If you paid for expedited shipping and did not receive your package on time, please call Apple Sales Customer Service at English assistance is available Mon - Sun a. Pacific time. French assistance is also available Mon - Fri a. Please have your Order Number available. If you received the wrong product or it was damaged during shipping, please call Apple Sales Customer Service at Shopping Help.

View all topics. Shipping Options. Shipping methods Once the item leaves our warehouse, the Shipping Method you choose on the Checkout page determines how quickly your shipped item delivers to your doorstep. Please note that applicable shipping fees apply to Apple Print Products. Delivers within 7 business days after shipping. Expedited Shipping — Delivers within 4 business days after shipping. Shipping charges are based on the total weight of the order. Delivery to the northern territories may take more than 4 business days.

Scheduled Courier Delivery Delivers on the same day, within two hours available during business hours on selected items, to certain postal codes. Shipping costs Shipping costs are calculated and displayed before you complete your order on the Apple Online Store. We keep you informed Shortly after you place your order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item.

Apple Store Pickup. What's Next? Order Acknowledgement The order acknowledgement email provides a summary of the items on your order. Shipment Notification If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. Pickup Notification Once your items are available at the Apple Store, we'll send a pickup notification email.

Pickup Reminder We'll send a reminder email if your item is still waiting to be picked up. Text Notifications. Changing Text Message Preferences You can edit your mobile phone number at any time by signing in to your account and editing the delivery or pickup notification preferences for your order. Delivery Date Information. Tracking your order. Signature on Delivery. Shipping Restrictions. Shopping outside Canada There are more than 30 Apple Online Stores in countries or regions around the globe.

Problems With Your Shipment. Shipping refunds If you paid for expedited shipping and did not receive your package on time, please call Apple Sales Customer Service at FedEx SmartPost is the previous name of our contractual, cost-effective shipping service for low-weight, nonurgent packages.

As a customer, you may receive preprinted labels that still have the FedEx SmartPost name on them. And some merchants may continue to use the FedEx SmartPost name during their checkout process. In both cases, the service details will remain the same. Low-cost shipping and easy returns for your business. What is FedEx Ground Economy? Delivery details and size and weight limits. FedEx Ground Economy Returns. Compare other economy shipping services. Track a FedEx Ground Economy shipment.

Back to the top. Delivery details and package weight and size limits. Delivery time. Delivery service days. Delivery area. Full U. Maximum package size and weight limit. The following options are not available for FedEx Ground Economy:. Is it necessary for me to provide identification when I receive the package? What should I do when I receive my delivery? Are in-transit products insured? Can I modify my delivery address? What can I do if the package was delivered to the wrong person?

Please contact our delivery partners or Xiaomi Contact Center to get help on such issues. How can I contact Xiaomi if I have any questions? Our warehouse is located in Witham, and your order will be shipped from this warehouse.

What is your refund policy? Let's stay in touch Get updates on sales specials and more. You're on our email list for special offers. The email address is invalid. Follow Mi We want to hear from you! All Rights Reserved. There are too many people rushing in at the moment, please stay with us.

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