Gap return policy how many days

We make all refunds in the original form of payment. Can I get a price adjustment for an online purchase? Yes, we offer a one-time price adjustment if an item is marked down within fourteen 14 days of your order date. We'll refund you the difference in your original form of payment.

For more information, please read our complete online price adjustment policy. Did you get a gift that's the wrong size or color? You can send it back to us and receive a merchandise exchange or an Options gift card for the original price paid, as stated on the gift receipt or invoice. Our Options gift cards may be redeemed by any customer and used in-store and online at Gap, Old Navy, Banana Republic and Athleta location and online at piperlime.

Gift cards are redeemable for cash if the value is less than five dollars, except as otherwise required by law. You can return unused gift cards for a refund to the original form of payment with an original sales receipt or online invoice. Gap is not responsible for lost or stolen gift cards. The original sales receipt or gift receipt is required to replace the remaining balance of a lost or stolen gift card. Gift cards are not redeemable for cash. You can return gift cards for a check refund if you have the original receipt and if they are unused or if the remaining balance is less than five dollars, except as otherwise required by law.

You can return or exchange items by mail or at the appropriate brand's store U. Did you order from Piperlime? You can return or exchange items by mail only within 45 days of your order date.

Did you order from Athleta? You can return or exchange items by mail or an Athleta store at any time. There are no returns or exchanges on final sale merchandise, online or in stores. Follow these simple steps to return your purchase by mail: Detach the top customer portion of the invoice for your records.

Circle the item s that you're returning and note the quantity and reason s for return on your invoice. Pack your return securely, in the original package if possible, and include your completed invoice.

Print out a pre-paid UPS return shipping label. Affix your UPS return shipping label to the packaging. Make sure no other tracking labels are shown.

Returns at Old Navy is free of charge for both methods. The steps involved in both methods are listed in the following section. Follow these instructions in chronological order to smoothly return your merchandise via mail:. It is very easy to return the product at the Old Navy store as the process is straightforward.

All you need to do is go through the following steps:. In order to exchange the item by mail, firstly you need to return it. The process of returning an item for exchange is the same as discussed above. It is also advised to check the replacement item before returning it for an exchange. To exchange your item at the store all you need to do is visit the store along with the item and return it fast. Then purchase the item with which you want to exchange it.

The price difference would be refunded or charged depending upon the value of the item which you purchased. You can return a Gift in the same way as you return other Items.

You can follow the same steps to exchange the Gift. However, it is advisable to check and order the replacement product before you return it. To return or exchange the Gift in the store is very easy, simply visit the store with the Gift along with its Invoice or Gift receipt.

Once you reach the CSD, they will assist you with the exchange or refund as per your requirement. On returning the product by mail it will take 3 to 5 business days to refund you the amount after receiving the product. If you return the products to the store then you will immediately get the refund. Still, it may take up to 10 business days for the amount to be visible in your account.

The time frame for returning the item at Gap is the same as discussed i. DoNotPay is here to help you return your item to Gap. Here is our guide on how you can deal with returns by yourself without bothering with the Gap return policy. If you want to skip the research, let DoNotPay do the hard work for you.

If you want to return an item to Gap, it should be done within 45 days from the purchase—this applies to items bought at Gap, Old Navy, and Banana Republic.

If you buy something from Athleta, you can return it within 60 days of purchase. Items that are damaged or defective can be returned at any time. You cannot return face masks and final sale items to Gap. There are some exceptions that you will need to consider before returning your items:. When Gap receives your return items, a refund will be applied to your card. It may take up to ten business days to see the refund in your account.

Your credit card will be billed for the exchange item, and it will be shipped for free. Once your return is processed, you will receive a refund on your card for the amount billed for the exchange item. For example, Gap items can be returned to any Gap retail store but not to a Banana Republic store.